Canadian Customers

A minimum of $5.50 in shipping fees applies

to each parcel shipped to a Canadian address. To calculate

shipping, add five percent of your total to your order. If that

calculated percentage works out to less that $5.50, your shipping

charge defaults to the $5.50 minimum.

American Customers

A minimum of $7.50 in shipping fees applies

to each parcel shipped to the United States. To calculate

shipping, add eight percent of your total to your order. If that

calculated percentage works out to less than that $7.50, your

shipping charge defaults to $7.50 minimum.

International Customers

A minimum of $22.00 in shipping fees applies

to each parcel shipped by air overseas. To calculate shipping, add

fifteen percent of your total to your order. If your calculated total

works out to less than $22.00, your shipping charge defaults to

the $22.00 minimum. International buyers are responsible for any

applicable custom or import duties.

PLEASE NOTE

 that if your parcel is returned to us for any reason

(for example, missed delivery or refused), the customer will be

charged for the return shipping charges as well as an additional

second shipping charge to re-send the parcel to the appropriate

address.

Shortshipped orders and damage claims must be communicated

within 72 hours of receipt of order. In the event of damage, original

packaging materials must be saved for insurance claims.

RETURN

If you are displeased with the quality of a product, quality claims

must be communicated within 7 business days to receive credit.

Shipping costs for returns are the responsibility of the customer. Any

goods returned in damaged condition will be not credited.

Returns not accepted for overstock goods. There is a 15%

restocking charge for refused orders.

Method of Payment

Please note that we cannot ship any parcel COD.

Accepted methods of payment are money order, Visa credit card

or MasterCard credit card, and PayPal.

International Customers must use PayPal or prepay their orders

by money order.

 

 

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